Career
Head of Quality Assurance
+ Customer Care Manager (from 2025)
Czech national broadcaster — streaming, linear TV, 6M+ daily viewers across 8 platforms
- Risk-based testing strategies across streaming, Smart TV, mobile, web and API — 8 distribution channels
- Drove web app and API automation, reducing manual regression effort by 70%
- Built Smart TV E2E automation on real devices — validating playback, player state machines, and ad delivery
- Implemented Playwright E2E suite with agentic strategy covering payment flows and subscription lifecycle
- Leads Customer Care team alongside QA — 12 people; improved issue resolution time by 100%
QA Manager → QA Project Lead
Leading Czech software supplier — automotive, banking, energy & manufacturing (CZ + US)
- QA operations across 10+ simultaneous projects in automotive, banking, insurance, and energy sectors
- Built custom Selenium Driver Framework for E2E web automation — reduced test execution time by 50%
- Performance and load testing with K6 and JMeter; validated scalability under production-like load
- Upskilled 10+ engineers on testing practices and automation through internal QA education programs
QA Team Lead — Mobile Applications
Mobile app development — native iOS & Android, Prague
- Full QA ownership for 10+ production apps — native Android and iOS game catalogs and entertainment platforms
- Manual and automation testing using Swift, Java, and Appium; performance and stress testing
Quality Assurance Engineer
Global POS & hospitality tech leader (NYSE: NCR) — Aloha restaurant management system
- QA for Aloha POS — globally used restaurant order management system; hardware & software test environments
Technical Support Specialist
Fortune 500 — Apple ecosystem technical support
- Technical support for Apple ecosystems: macOS, iOS, tvOS, watchOS